Return & Replacement Policy

At Puniora, we maintain strict quality standards for all our products.
Due to the nature of fragrance products, returns are not accepted once the product has been delivered.
However, replacement is available in the following situations:
* The product received is damaged or broken
* The product received is incorrect
Replacement Process
If you receive a damaged or incorrect product:
Contact us within 24 hours of delivery
Share clear photos or videos of the product and packaging
After verification, we will arrange a replacement
Important Notes
Products that are opened, used, or damaged after delivery are not eligible for replacement.